Privacy Policy
Falini Food Services
Last updated: 31 August 2026
Legislation: Protection of Personal Information Act 4 of 2013 (POPIA)
Purpose of this Policy
Falini Food Services collects and processes personal information through its website and business operations. This includes information submitted through the website contact form and job application links, as well as information collected through cookies, IP addresses and Google Analytics.
The Protection of Personal Information Act 4 of 2013 (POPIA) establishes requirements for the lawful processing and protection of personal information in South Africa. POPIA gives individuals the right to know when their personal information is being collected and the purpose for which it is being processed. Section 18 specifically requires a responsible party, where personal information is collected, to take reasonably practicable steps to make the data subject aware of certain information relating to that collection.
Under POPIA, the Information Officer is responsible for encouraging and ensuring compliance with the Act within the organisation, including dealing with requests relating to personal information.
Privacy Policy Information
Falini Food Services is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use and protect your personal information when you use our website.
We process personal information in accordance with the Protection of Personal Information Act (POPIA).
Personal Information We Collect
We may collect personal information that you provide to us, including:
- Name and surname
- Email address
- Telephone number
- Company or organisation details
- Information provided through our contact form
- Information provided when applying for a position with Falini Food Services
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information and website activity.
How We Use Your Information
We use personal information to:
- Respond to enquiries
- Provide information about our services
- Communicate with clients and prospective clients
- Process job applications
- Improve our website and services
- Understand how visitors use our website
- Maintain the security and performance of our website
We only collect and use personal information for legitimate and relevant business purposes.
Cookies
Our website uses cookies to help the website function correctly and to improve your browsing experience.
We also use Google Analytics to help us understand how visitors use our website, such as which pages are visited and how the website is being used.
When you visit our website, you will be given the option to accept or manage cookies through our cookie banner. You can also manage or disable cookies through your browser settings.
Job Applications
Our website may contain links to job opportunities and application platforms.
If you apply for a position with Falini Food Services, the personal information you provide may include your contact details, CV, employment history and other information relevant to your application.
This information is used for recruitment and employment-related purposes.
Sharing Personal Information
Falini Food Services does not sell your personal information.
We may share personal information with trusted service providers who assist us with our website, technology, analytics and business operations.
We may also disclose personal information where required by law.
Protecting Your Information
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.
Your Rights
You have the right, subject to applicable law, to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or outdated information
- Object to certain uses of your personal information
- Request deletion of your personal information where applicable
If you have any questions about how we handle your personal information, please contact us.
Contact Us
Falini Food Services
Email: admin@falini.co.za
Telephone: +27 (0)83 236 9995
Address: 4 Teak Crescent, Hillcrest Extension, Mthatha, 5100
Changes to This Policy
Falini Food Services may update this Privacy Policy from time to time. Any changes will be published on this page.